Comments on: The Mystery Of The Disappearing Google IMAP http://www.googletutor.com/2008/04/18/the-mystery-of-the-disappearing-google-imap/ Your how-to guide for Google with Google tutorials, tips for using Google and advice. Sun, 20 Jul 2008 00:00:03 +0000 http://wordpress.org/?v=2.3.1 By: cs http://www.googletutor.com/2008/04/18/the-mystery-of-the-disappearing-google-imap/#comment-236437 cs Sat, 31 May 2008 16:24:32 +0000 http://www.googletutor.com/2008/04/18/the-mystery-of-the-disappearing-google-imap/#comment-236437 I'm not that computer savvy so keep that in mind if you have any answers for me. I save important info in two files--one marked "keeper" (like ticket info, emails I want to find later) and "passwords" (obviously for passwords to various sites). I just tried to look up some important hotel information and both files are empty. Huh? What happened?? I’m not that computer savvy so keep that in mind if you have any answers for me. I save important info in two files–one marked “keeper” (like ticket info, emails I want to find later) and “passwords” (obviously for passwords to various sites). I just tried to look up some important hotel information and both files are empty. Huh? What happened??

]]> By: Tac-Man http://www.googletutor.com/2008/04/18/the-mystery-of-the-disappearing-google-imap/#comment-230861 Tac-Man Wed, 23 Apr 2008 05:06:11 +0000 http://www.googletutor.com/2008/04/18/the-mystery-of-the-disappearing-google-imap/#comment-230861 Maybe I am wrong but there isn't an SLA for Gmail. From my experience you get what you pay for. In case these types of things happen again or something even more tragic it might be good to have a plan of action. Maybe I am wrong but there isn’t an SLA for Gmail. From my experience you get what you pay for. In case these types of things happen again or something even more tragic it might be good to have a plan of action.

]]> By: The Tutor http://www.googletutor.com/2008/04/18/the-mystery-of-the-disappearing-google-imap/#comment-230432 The Tutor Mon, 21 Apr 2008 19:37:40 +0000 http://www.googletutor.com/2008/04/18/the-mystery-of-the-disappearing-google-imap/#comment-230432 M Larsen, 'one day' might be here already, might be why we don't see many explanations from G when things go wrong lately. M Larsen, ‘one day’ might be here already, might be why we don’t see many explanations from G when things go wrong lately.

]]> By: diane http://www.googletutor.com/2008/04/18/the-mystery-of-the-disappearing-google-imap/#comment-230242 diane Mon, 21 Apr 2008 01:38:38 +0000 http://www.googletutor.com/2008/04/18/the-mystery-of-the-disappearing-google-imap/#comment-230242 My emails are disappearing from 3 of my 4 computers? My computer Fix-it guy sid e set them up to be synchronized. We have actually witnessed the emails rolling off. I thought I was losing my mind! There are no emails to be found on the Earthlink server. My emails are disappearing from 3 of my 4 computers? My computer Fix-it guy sid e set them up to be synchronized. We have actually witnessed the emails rolling off. I thought I was losing my mind! There are no emails to be found on the Earthlink server.

]]> By: M Larsen http://www.googletutor.com/2008/04/18/the-mystery-of-the-disappearing-google-imap/#comment-230177 M Larsen Sun, 20 Apr 2008 19:23:26 +0000 http://www.googletutor.com/2008/04/18/the-mystery-of-the-disappearing-google-imap/#comment-230177 I noticed that on Wednesday, too, and even restarted my computer twice thinking it was a local problem. Google slides/rides a lot on its reputation at this point, so much so it was my *last* conclusion that the problem was on Google's side. If experience is any indicator, there will be no apology at all - not even the less traditional business:client, more buddy:buddy kind of apology that newer web businesses give (like Last.Fm's downed server notice yesterday). Even an explanation is hard to come by, and often only appears by a single Google employee in user forums after hundreds of users have continued to insist on why a problem happened in the first place. And I'm a huge Google fan. I push Google products anywhere I can. I'm known as the "Googlehead" at work, the one who hears a problem and says, "Have you tried this thing Google made?" But I have to admit that I'm not very good at defending myself when a non-devotee questions implicit trust in the services/products of a particular company, which in the end is just like any other company - fallible, run by humans with their own interests, not likely to show their hands and controlled in their actions only insofar as the number of laws and loopholes that apply to them. I put my head in the sand when I think of the day that there business model stops working... and it will, one day. It's only evolution. One day, users will stop maintaining help forums, or there won't be enough users left who know what they're talking about. One day, they'll put out a product that won't work, that isn't as innovative in its simplicity. One day they might just stretch themselves too thin. Hell, one day they might just lose their bank on an unsound investment. I dread any of these events, but it is always there - the grain of sand in the Google oyster. I noticed that on Wednesday, too, and even restarted my computer twice thinking it was a local problem. Google slides/rides a lot on its reputation at this point, so much so it was my *last* conclusion that the problem was on Google’s side. If experience is any indicator, there will be no apology at all - not even the less traditional business:client, more buddy:buddy kind of apology that newer web businesses give (like Last.Fm’s downed server notice yesterday). Even an explanation is hard to come by, and often only appears by a single Google employee in user forums after hundreds of users have continued to insist on why a problem happened in the first place.

And I’m a huge Google fan. I push Google products anywhere I can. I’m known as the “Googlehead” at work, the one who hears a problem and says, “Have you tried this thing Google made?”

But I have to admit that I’m not very good at defending myself when a non-devotee questions implicit trust in the services/products of a particular company, which in the end is just like any other company - fallible, run by humans with their own interests, not likely to show their hands and controlled in their actions only insofar as the number of laws and loopholes that apply to them. I put my head in the sand when I think of the day that there business model stops working… and it will, one day. It’s only evolution. One day, users will stop maintaining help forums, or there won’t be enough users left who know what they’re talking about. One day, they’ll put out a product that won’t work, that isn’t as innovative in its simplicity. One day they might just stretch themselves too thin. Hell, one day they might just lose their bank on an unsound investment.

I dread any of these events, but it is always there - the grain of sand in the Google oyster.

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